PROGRAMS & EVENTS INTERN

DEPARTMENT: Programs & Events

REPORTS TO: Events & Programs Manager

POSITION TYPE: Part-Time, Paid Internship

ABOUT THE CHAMBER: The North Central Massachusetts Chamber of Commerce is a membership-based, volunteer-led organization dedicated to advancing the region’s economy and quality of life. Our nearly 650 member businesses employ more than 45,000 people across 27 communities. The Chamber is nationally recognized for its impact and operations, including being named Chamber of the Year, the first chamber in Massachusetts and New England to receive the honor, and earning 5-star accreditation from the U.S. Chamber of Commerce in 2023. Our small, collaborative team is building new systems for how we serve members, and this is an exciting time to join.

ABOUT THE ROLE

Looking for real-world event experience while you’re still in school? The North Central Massachusetts Chamber of Commerce is hiring a Programs & Events Intern to help plan and run the networking events, signature programs, leadership initiatives and educational workshops that connect businesses, people and ideas across our region.

You’ll work directly with our Events & Programs Manager and take on meaningful, hands-on responsibilities before, during and after each event. This paid, entry-level role is a great fit for a college student who is organized, outgoing and eager to learn.

WHAT YOU’LL DO

PLAN AND PREPARE EVENTS

• Help plan Chamber events, networking programs, workshops and special interest group meetings.
• Keep event checklists, timelines and planning folders organized and up to date.
• Prepare event materials such as agendas, name badges, table cards, signage and sponsor slides.
• Help coordinate details with venues, vendors and speakers, including room setup, audiovisual needs and catering.
• Gather sponsor logos and materials and help make sure every sponsor receives the recognition they were promised.

MANAGE REGISTRATION AND COMMUNICATIONS

• Track registrations, maintain attendee lists and send confirmation and reminder emails.
• Make outreach calls to encourage attendance and answer general event questions.
• Flag VIP guests, speakers, sponsors and special accommodations for the event team.

PROMOTE CHAMBER EVENTS

• Draft social media posts, event reminders and recap content for review.
• Submit events to community calendars and local media outlets.
• Capture photos and short videos at events for Chamber marketing.

WORK ON EVENT DAY

• Help set up and break down events, run attendee check-in and welcome guests, speakers, sponsors and elected officials.
• Help keep the program on schedule and support signature events behind the scenes.

FOLLOW UP AND RESEARCH

• Send post-event surveys, summarize feedback and help prepare thank-you messages.
• Research new speakers, venues and program ideas for future events.

WHAT YOU’LL BRING

Required

• High school diploma.
• Strong organizational skills and attention to detail.
• Clear, friendly written and verbal communication skills, including comfort talking with members, guests and vendors.
• Ability to manage multiple tasks and meet deadlines, both independently and as part of a team.
• Working knowledge of Microsoft Office and/or Google Workspace.
• Reliable transportation to our Fitchburg office and off-site events, plus availability for occasional early morning and evening events.
• Comfort with event setup and breakdown, which involve standing for extended periods and occasionally lifting up to 30 pounds.
• Alignment with the Chamber’s values of integrity, excellence, focus, catalytic leadership, inclusion and innovation.

Nice to Have

• Current enrollment in, or recent graduation from, a college or university program in event management, hospitality, marketing, communications, business or a related field.
• Experience in event planning, hospitality, customer service or administrative support, including campus or volunteer events.
• Familiarity with Canva, Constant Contact, social media scheduling tools, or survey tools such as Google Forms.
• Basic photography or short-form video skills.
• Bilingual in English and Spanish.

WHAT YOU’LL GAIN

• Hands-on experience planning and running events of every size, from networking mixers to signature programs.
• Practical skills in event logistics, sponsorship fulfillment, marketing and attendee communications.
• A professional network across the North Central Massachusetts business community.
• Academic credit, which may be available depending on your school’s internship requirements.

SCHEDULE & PAY

• Hours: 12–15 hours per week, 2–3 days per week, generally 4–5 hours per day.
• Pay: $15 per hour.
• Term: One semester, with potential to continue based on performance and department needs.
• Flexibility: Your schedule is planned in advance with the Events & Programs Manager and may include occasional early morning and evening events.

HOW TO APPLY

To apply, submit your resume and a brief cover letter telling us why you’re interested in the Programs & Events internship online via this portal by mail to NCMCC, 860 South Street, Fitchburg, MA 01420.